How can we serve you better? Please note that this survey information will be kept highly confidential.

Data Direct Group Inc. 1-2001 Drew Rd, Mississauga, Ontario L5S 1S4  Canada Telephone: (905)-564-0150 Fax: (905)-564-7246 Website: www.datadirect.ca

(Optional) Please fill in your information for a chance to Win Dinner for 2 at Woodbine Race Track.    Please answer the following survey questions : 1 ) How often do you use Data Direct Group Inc's services? Every month 4 or 5 times a year 3 or fewer times a year First time 2 ) How would you rate our overall service? Consistent high quality Generally good Quality varies Poor Quality 3 ) What services do you typically purchase (click all that apply)? Data Processing Laser Personalization Inkjet Personalization Lettershop Services Fulfillment Other 4 ) How would you rate our staff? Consistent good reception Generally good reception Each occurrence differs Not satisfied 5 ) Were you able to reach your Sales Rep/CSR by E-mail/Phone? Immediately Less than 5 minutes Left a message, call returned within 1 hour Did not receive a response within 2 hours 6 ) How did we meet your delivery/deadline requirements? As required Earlier than required Later than required Later by more than 1 day 7 ) How would you rate your CSR? Excellent Very Good Good Fair Poor 8 ) Was the plant clean and inviting? Yes No N/A

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